Shipping and Delivery Policy

Last Updated: December 11th, 2024

This Shipping and Delivery Policy ("Policy") outlines the shipping and delivery terms for Adoer, a product of Interactive Digitalmedia (IDM) Pvt Ltd ("Company," "we," "us," or "our"). By using our services and purchasing our products, you agree to the terms outlined in this Policy.

1. Scope

Adoer is a digital product that is delivered electronically. No physical shipment is required for the use of our services.

2. Digital Delivery

• Upon successful purchase or subscription, users will receive an email confirmation with access details.

• The digital product will be accessible via the Adoer platform immediately or within a few minutes after payment verification.

• In case of any delays, users can reach out to our support team at [support email] for assistance.

3. Physical Shipments (If Applicable)

If Adoer offers any physical products, the following conditions will apply:

• Processing Time: Orders are processed within 20  business days.

• Shipping Time: Estimated delivery within 30 business days, depending on the destination.

• Shipping Fees: Any applicable shipping charges will be displayed at checkout.

• Tracking Information: If available, tracking details will be sent via email.

4. International Delivery

• Currently, Adoer’s digital services are available worldwide.

• If we introduce physical shipments, international shipping options and fees will be specified during checkout.

• Customers are responsible for any customs duties, taxes, or import regulations in their respective countries.

5. Delivery Issues

• If you experience any issues with receiving access to Adoer’s digital services, please contact our support team at support@adoer.app.

• For physical shipments, if your package is lost or damaged during transit, please report the issue within 7 days of expected delivery.

6. Modifications to This Policy

We reserve the right to modify this Shipping and Delivery Policy at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

For any further inquiries, please contact us at support@adoer.app.